My sand filter pump is leaking, what can I do?

When your sand filter pump is leaking, follow the steps below:

1. Check whether the little tab of the cover fits the groove of the pump. You will find this tab on the back of the pump
2. Check whether the red ring lies correctly in the lid. If the ring is twisted or loose, place it back in the lid in the correct position (see manual).
   It might also occur that the lid was moved a bit during the assembly of the ring. If so, place the lid correctly back on the pump.
3. Is there filter sand in the pump and are you using the backwash function to clean the sand? Then check whether the turning knob on the top of the cover (backside) is unscrewed during the backwashing. In our blog about the working action of a sand filter pump you can read how this backwash function works. If you're using filter wadding in your sand filter pump, then you cannot use this function!

Have you gone through all the steps but is the pump still leaking? Then it's best to contact our customer service.